Returns & FAQ
Refunds Policy
Refunds are not allowed. All our products are made to order, and due to this, we cannot issue refunds, returns, or exchanges, except for quality issues supported by photographic evidence. For any quality issues, please provide clear photos of the products on a flat, well-lit surface and include these in your email to us at pokibyte-shop@support.fourthwall.com.
International Orders
International orders may be subject to import taxes, duties, and other customs charges, which vary by country. These charges are the responsibility of the customer. Please contact your local customs office for more information.